FAQ

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Shipping to the U.S. takes 7–15 business days.

Q: How can I track my order?
A: Use our "Track My Order" page in the menu to check real-time status with your email and order number.

Q: Can I cancel or change my order?
A: You can cancel within 6 hours of placing it. After that, it's already processing.

Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping times vary by destination.

Q: What if I receive a damaged item?
A: Contact us within 48 hours with a photo, and we’ll help you immediately.

Q: What if I entered the wrong address?
A: Contact us ASAP. We can't change the address once the order has shipped.