Return Policy

Return Policy

Thank you for shopping at SHADNOVA. We want you to be fully satisfied with your purchase. If for any reason you're not happy, we're here to help.

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📦 Returns

- You have 30 days from the date you receive your item to request a return.
- Item must be unused, in original packaging, and in the same condition you received it.
- Proof of purchase or receipt is required.

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💰 Refunds

- Once we receive and inspect your return, we will notify you of the approval or rejection.
- If approved, your refund will be processed to your original payment method within 5–10 business days.

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🚫 Non-returnable items

- Gift cards 
- Final sale items 
- Perishable or hygiene-sensitive products (e.g. skincare, cosmetics)

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 📬 Return Shipping

- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- For returns, please contact us at: support@shadnova.shop

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Still have questions? Contact us via our [Contact Us](#) page.